- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
John at Whitehall is the best. He listens to your problem and is understanding. The price is reasonable if not less than other places. The work is done on time.
5 Star ServiceHaverstraw, NY
John is a people person, always takes time to greet people warmly whether in person or on the phone, trust his knowledge and suggestions, this is a very well run operations and highly recommend Whitehall Auto Service. I think he personally works alongside his staff on all the cars that come in.
Affordable Auto ShopKatonah, NY